Our Terms & Conditions outline the rules, responsibilities, and policies for using our services. By continuing, you agree to comply with these guidelines to ensure a fair and secure experience.
ITSOLHUB will not sell, distribute, reveal, or otherwise make available any customer information. We contribute our time and help to anti-spam organizations. We are involved 100% in prosecuting spammers. Should we need to contact you directly regarding your specific account or service we will do so via email only. If you are a member of our forum, you may receive mailings from us, as required to receive server announcements. You are free to request to not receive notifications/emails at any time from within your user panel at our forum.
We don’t allow any company or individual, who wants to host WikiLeaks or such kind of websites at our servers. If any of client or client of client found than all of his accounts will be terminated without any notification
No Refund will be issued if you are using second time our service it’s only offered once a customer for any product…
All new web hosting accounts purchased on are not set up instantly by our system. It will be needing activation by a team member pending security check and you will receive two (2) emails including login details after your purchase activation. Due to unforeseen complications with various mail servers and any connection problems between your ISP and ITSOLHUB, this process may sometimes be delayed.
When you subscribe to our services, you are subscribing to a pre-paid service. All payments will be charged using Visa/Master Credit Cards or PayPal, Moneybookers or Payza or Liberty Reserve or Western Union or Bank Wire. Renewal notices are sent several times via email from 7 to 15 days before the renewal date. Accounts 5 days past due will be disabled. Accounts 15 days past due will require a $10.00 USD fee to enable. We may terminate account anytime due to pending invoices or non-payment. We only accept VISA/MASTER Cards, Payza, Liberty Reserves, PayPal, Moneybookers Western Union, and Bank Wire Transfer for payment of services. In the event that your yearly charge is denied and we are unable to contact you, then the aforementioned fees to enable your account shall apply. Please address any questions regarding payment to ITSOLHUB sales.
Master Reseller Accounts – If you wish to cancel your services, you must write to sales or request a Cancellation from your client area If you cancel your account and your payments still continue for any reasons such as
Our service plans are designed to accommodate the majority of usage scenarios given the needs of our customers. However, your usage may vary and require additional allocations, specifically in the areas of storage and traffic. We will never charge your card automatically if your account requires more resources. You must keep your email address updated within your cPanel, so that you may receive an email when your account reaches certain limits determined solely by our system, i.e. Bandwidth exceeding warning at 80% at which time you may contact us to purchase a higher transfer quota for your account. If you do not contact us, the system will suspend your site if your allotments exceed.
If, for any reason, ITSOLHUB detected that you are violating the terms or found in misbehave activities or talking against website to defect the reputation of company your account could be get suspend and you will have to Fax, Email some documents with a letter in which you will accept your mistake and will promise not do it again + 50$ fine which will not be refundable and challengeable. All suspended accounts will subject to deletion after 7 days if we not get the required documents and payment on time.
Important Note: If we found any reseller/alpha reseller/master reseller’s client tried to contact us regarding help again and again which is duty of the reseller/master reseller/alpha reseller we will suspend all of the accounts without notice and 100$ will be fine to the main owner which will not be refundable. So your clients are your responsibilities either they are your reseller, master reseller or shared hosting clients. And clients of your clients also your or your clients responsibilities simply in any case any of your direct or indirect client contacted us and tried to threat or try to ask for help your account will be subject for suspension. And we are not responsible for your or your clients or clients of client data losses in any mean.
If, for any reason, ITSOLHUB fails to deliver said services, a prorated refund will be issued. No refunds will be issued if abuse of our stated policies forces ITSOLHUB to suspend or terminate your services prematurely.
In the event you request account cancellation, once your service has been cancelled your account will be suspended from use. It will then be deleted within 30 days. If for any other reason your account becomes suspended and remains suspended it will be deleted after a 30-day period.
ITSOLHUB believes in freedom of speech; however, any content
(written, visual, or implied) in the following areas will
not be tolerated and is grounds for immediate suspension of
service (in most cases customer will be allowed a zip file
of their files): racism or prejudice due to color, creed, or
belief; profanity or obscene language towards anyone but
yourself; any violent/malicious content.
We do not allow any kind of adult content as well. We
prefer that you self-govern your content and are
responsible as to what your website provides. We do not
have the resources and time needed to govern our servers
constantly which have growing and evolving content.
However, if ITSOLHUB is made aware of any questionable
content on a ITSOLHUB-hosted site, we will address the
concerns directly with you and seek an amiable resolution.
If anyone contacts us about content they have found on a
ITSOLHUB server that copyrights their own material or that
they wish to be removed, we require legal documentation to
take any further action. We do not allow Web Proxy
Services / Scripts or file hosting services on our Server.
No remote uploading/processing scripts usage like rapid
leech, Php-music-search, rapid share premium link
generator etc. are not allowed in our server. Torrent
seeding using torrent flux or similar script may also
cause a suspension in our network immediately. You are
also not allowed to host an Image Hosting site with us
which takes lots of cpu resources and abuse the server
memory.
You can’t offer free hosting its totally prohibited if
found your account will be suspended or terminated with or
without notice.
You can’t use hosting for file sharing scripts or purpose.
If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is “opt-in”. By definition, opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. If we find your account transmitting email to persons that did not authorize such activity, that is grounds to suspend and terminate your site. Note: On the flip side, the joining of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps so that you will not be a victim of spam from second and third parties of such lists.
ITSOLHUB has a zero tolerance policy regarding unsolicited commercial email (UCE) and unsolicited bulk email (UBE) also known as “spam”. The definition of spam: An electronic message is “spam” IF: (1) the recipient’s personal identity and context are irrelevant because the message is equally applicable to many other potential recipients; AND (2) the recipient has not verifiably granted deliberate, explicit, and still-revocable permission for it to be sent; AND (3) the transmission and reception of the message appears to the recipient to give a disproportionate benefit to the sender.
You will be cited with “UCE/UBE Abuse” if you send any email to persons who have not specifically asked to receive email from you. The sending origin of such email is irrelevant. Upon confirmation of abuse, any ITSOLHUB customer engaging in this practice will have their service suspended. Not only does spam place a strain on the server that can negatively affect that server’s uptime record and performance record, you subject that server to the possibility of being blacklisted.
If your site will be sending mailings out to subscribers, this is a checklist of what you are required to do
ITSOLHUB, makes no endorsement, claims, or promises regarding the services offered by our customers and will not be held liable for any disputes or claims against said customers. In no event shall ITSOLHUB be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use or performance of this web site or from any information, services or products provided through your web site. We are not responsible for any content on any server in our network and will not take any action against any questionable material or action until the website in question is brought to our attention by emailing us.